A Ready-to-Post Reply for Every Review, Written in Your Voice
Miivo drafts a reply for every new review the moment it appears, across Google, Instagram, and Reddit, so you can respond with one tap and nothing goes unanswered.
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Most Businesses Never Reply to Their Reviews
Market research shows 63% of customers say a business has never responded to their review. Not because owners do not care, but because writing a thoughtful reply to every review, while running a business, is genuinely difficult to keep up with.
Unanswered reviews lower trust and local search visibility. Every review left without a reply is a signal to Google and to potential customers that this business is not paying attention. The businesses that respond consistently appear more active and more reliable.
A Negative Review Needs More Than a Quick Reply
Responding badly to a negative review can cause more damage than the review itself. A defensive reply, an apology that sounds insincere, or a response that misses the point can turn a single complaint into a bigger story. For sensitive or difficult reviews, your dedicated Miivo expert reviews the AI draft with you before it goes live. You are not alone with the hard ones. The expert brings context, suggests adjustments, and helps you respond in a way that protects your reputation rather than making the situation worse.
Replies Drafted Across Every Platform, in Your Voice
Google Reviews
Any post where your business name appears in the caption, whether your account is tagged or not.
Instagram Mentions
When a customer posts about your business on Instagram, Miivo drafts a response specific to the content and tone of what they wrote.
Reddit Discussions
For significant Reddit threads about your business, your expert helps you decide whether to respond and what to say, with wording prepared in advance.
Your Voice, Not a Template
Miivo learns how you communicate and drafts responses that sound like you wrote them, not like a chatbot.
A Reply Is Ready Before You Even See the Review
As soon as Miivo review reply software detects a new review on Google, a mention on Instagram, or a thread on Reddit, it drafts a response automatically.
The response draft arrives for your review. For straightforward reviews, one tap is all it takes to approve and post. For difficult reviews, your Miivo expert has already flagged them.
Negative or sensitive reviews are reviewed with your dedicated Miivo expert in your weekly session before anything goes live.
Nothing is ever posted without your approval.
Respond to Every Review, Without Writing a Single Reply Yourself
Start for free and get AI-drafted replies for every review on Google, Instagram, and Reddit from day one.